Order Confirmation and Tracking NO 

 Order confirmation and tracking no are sent to your mail by our website. if you didn't find it, please check if it's spammed in our junk mailbox.

Track My Order 

Track Your Package Here

Reminds: 

1. USA  USPS official website will upate tracking status until the package is passed to local post office. But you can get preview information in above track. Normally it will take 10-15Days to most USA area.

2. Fedex /UPS/ DHL are commerical express, they're DDU (Delivery Duty Unpaid) shipping, it means once you choose fedex/UPS/DHL, you agree to pay the tax when the package delivered to you. 

4. DDP Express will take about 8-15days to most EU and USA area. DDP means delivery duty paid, you don't need to pay tax when it comes to you.

3. If you can't find your package update status, please mail to us:  spintendpower@gmail.com

4. Above shipping time is for your reference . Actual progress may be faster or slower, the slower process may be influenced by some factors: like products shortage of stock / logistic waiting airplanes /custom inspections /local logistic worker in holiday delay ect. 

About Tax

• TAX IS NOT INCLUDED in our website PRICE.  
  
• DDU don't cover tax, DDP cover tax (for EU /USA )
  

About Motor Shipping!

 Motor takes longer delivery time. It may take about 18-25 days from your order date to receive it . This is whole process for your understanding.

Motor transit to Logistic warehouse ---> Logistic warehouse do packing in pallet--->transit to 3rd country airport(Vietnam/SouthKorea/HongKong, It can't fly from China Mainland due to motor magnets )--->go export custom check ---> then wait for airplaine flight--->Fly to local airport---> disasemmble the pallet ---> do import clean custom and solving tax issue --->Transit to UPS/FEDEX/DPD warehouse ---> UPS/FEDEX/DPD scan and do sorting ---- UPS/FEDEX/DPD do delivery.

Only after the package get in ups/fedex/dpd warehouse, you can check the trace in their official website.

Actual progress may be faster or slower, the slower process may be influenced by some factors: like parts shortage of stock / logistic waiting airplanes /custom inspections /Holiday or weekend delay ect.

If you can't wait for such longer shipping process, please be cautious to order motors. Once you decide to order it,  please be patient to wait to receive it. 

No order cancel during shipping!

This is cross-border shopping and shipping, please be cautious to make your order! The logistics process is irreversible. Once the order is fullfilled, it cannot be intercepted or recalled.